Hobey's Casino

IT'S MORE THAN JUST A JOB!

Food Runner/Expeditor | $12.50hr + tips

JOB SUMMARY

The Food Runner/Expeditor is responsible for ensuring that meals reach guests promptly and accurately. The Food Runners also assist with clearing, setting and servicing tables and other front-of-house operations as needed to ensure guest satisfaction.


RESPONSIBILITIES

  • Promote positive guest relations by projecting a courteous, helpful attitude and assisting guests throughout their visit
  • Maintain full working knowledge and understanding of all menus including specials
  • Assist Server throughout the dining experience in a quick and efficient manner
  • Assist with presentation of food and beverage items ordered and ensure quality and consistency of the order
  • Remove used tableware, take to dish room and place items in appropriate areas for washing
  • Promptly clean table tops, chairs and booths after guests depart; check floor and clean as required
  • Reset and arrange tabletop; silverware, caddies, etc.
  • Support food handling and safety procedures in compliance with health regulations
  • Perform assigned opening duties to stock station with proper supply levels needed for the shift and closing side work to ensure a clean and safe station
  • Regularly provide information to servers and Supervisor/Manager regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns to ensure a quality and safe environment
  • Show willingness and effort to work as a team
  • Perform other duties as assigned


QUALIFICATIONS

  • Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience
  • Must pay attention to detail including cleanliness and safety
  • Ability to communicate effectively in English and listen attentively
  • Must follow verbal and written directions, policies, and procedures
  • Ability to lift, handle and carry (e.g. trays and equipment) a minimum of 25 pounds on a frequent basis
  • Ability to bend, stand, walk and exert well-paced mobility during entire shift
  • Must be available to work weekends and holidays
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